SHIPPING UPDATES DUE TO OHIO'S "STAY-AT-HOME" ORDER - PLEASE READ!

Policies & News


"STAY-AT-HOME" SHIPPING UPDATE: Due to Ohio's "Stay at home" Order, shipping will currently be paused from 11:59pm 3/23 - 11:59pm 4/6. Orders placed before 4pm on 3/23 will ship same day. Orders placed after 4pm will ship once the "stay-at-home" is lifted. If a suitable way to ship from home is found, this will be updated. If you have any questions, please reach out to Andrea at GlassSkyJewelry@gmail.com

SHIPPING:

PLEASE SEE UPDATE ABOVE! Shipping is currently free to all locations within the USA until we can meet up in person again! Overseas orders will be shipped based on the selection picked at checkout. Buyer is responsible for any applicable duty fees. Please allow 1-3 business days for processing (see "stay-at-home" update above). If you would like to pay for expedited shipping, please reach out through the contact page!

GIFT NOTES:

You can now add a personalized Gift Note to any online purchase! Just add your message at checkout and I’ll print a customized card to include in your package. Use your gift recipient’s address as the shipping address and it will go right to them! Gifting made simple!

MADE TO ORDER ITEMS:

Currently all items listed as Made to Order will ship within 10 days of ordering (usually faster). This is noted at the top of all applicable item descriptions, so be sure to check! If you're still unsure, please reach out through the contact page!

EXCHANGES/RETURNS:

While Glass Sky cannot accept returns, I understand that exchanges are helpful especially for gift-giving! If you would like to make an exchange, please reach out through the contact page and we can work through options together!

JEWELRY CARE:

Sterling silver oxidizes over time. But you can keep your silver shining with ... LOTS OF LOVE - The natural oils in your skin help stop silver oxidation, so wear your jewelry often! And POLISHING PADS - Rub a jewelry polishing pad over your sterling silver jewelry to uncover it’s natural shine! Polishing Pads are currently included with all sterling silver purchases .. my treat!