Shipping, Policies & News


SHIPPING:

First Class Shipping is currently free to all locations within the USA! Priority Shipping Upgrade is available for $3.50. International Shipping is available for a flat $15 rate. Buyer is responsible for any applicable international duty fees. Please allow 1-3 business days for processing. Please also note, if your item is listed as "Made to Order" it is being handmade just for you! Please allow up to 2 weeks for "Made to Order" items to ship your way!

Local Pick Up (Free) - After choosing this option at check-out, you will receive an email to arrange a pick-up time at 400 West Rich in Franklinton, Columbus, Ohio. Arrive around your scheduled time, shoot me a text to let me know, and I will bring your jewelry out to you!

GIFT NOTES:

You can add a personalized Gift Note to any online purchase! Just add your message at checkout and a customized card will be included in your package. Use your gift recipient’s address as the shipping address and it will go right to them! Gifting made simple!

MADE TO ORDER ITEMS:

Currently all items listed as Made to Order will ship within 14 days of ordering (usually faster). This is noted at the top of all applicable item descriptions, so be sure to check! If you're still unsure, please reach out through the contact page!

EXCHANGES/RETURNS:

While Glass Sky cannot accept returns, we understand that exchanges are helpful especially for gift-giving! If you would like to make an exchange, please reach out to Andrea through the contact page and we can work through options together!

JEWELRY CARE:

Sterling silver oxidizes over time. But you can keep your silver shining with ... LOTS OF LOVE - The natural oils in your skin help stop silver oxidation, so wear your jewelry often! And POLISHING PADS - Rub a jewelry polishing pad over your sterling silver jewelry to uncover it’s natural shine! Polishing Pads are currently included with all sterling silver purchases .. my treat!

CUSTOM:

From simple tweaks of current designs to engagement/wedding bands to heirloom redesigns and more, I love working with you to create jewelry that tells your story! If you're interested in working together on a custom piece of jewelry, please reach out to Andrea at GlassSkyJewelry@gmail.com to start the conversation!